Frequently Asked Questions

Everything you need to know about your MALVADOS experience.

How do I determine the right size for my MALVADOS footwear?

We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Please visit our Returns Portal to start a request for a refund or a size exchange.

How long will it take for my order to ship?

Standard orders are processed within 1-2 business days. Shipping times vary by location but typically arrive within 3-7 business days for domestic orders.

Are your products made with sustainable materials?

At MALVADOS, we prioritize quality and longevity. Many of our collections feature eco-conscious materials, and we are committed to reducing our environmental footprint through sustainable manufacturing practices.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.

How should I care for my sandals to ensure they last?

To clean your footwear, use a damp cloth with mild soap and water. Avoid harsh chemicals and do not leave them in direct sunlight for extended periods to prevent material warping.